"2024 Approved  Overcoming Dark Pixels in Online Video Platform"

"2024 Approved Overcoming Dark Pixels in Online Video Platform"

Thomas Lv13

Overcoming Dark Pixels in Online Video Platform

There might be some instances where when you try to play a clip on one of the most popular streaming video sites, you are displayed with a YouTube black screen. There could be several reasons behind this.

That said, the following sections discuss some of the common causes of YouTube video black screen, and explain how you can fix the issue easily with merely a few simple mouse clicks. Here, you will also learn how to resolve the problem if it occurs on your smartphone.

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Part 1: What Causes a YouTube Black Screen Error?

As mentioned earlier, although there could be any reason for videos black on YouTube, some of the most common ones are listed below:

Obsolete Web Browser

Because the websites and online portals are regularly updated by the developers to keep them secure from intruders and attackers, the web browsers must also be updated accordingly to keep up the pace. If your instance of the web browser is outdated, you may experience a YouTube TV black screen.

Incompatible Browser Extensions

This mostly happens while using Google Chrome. Because Chrome Web Store is populated with a plethora of extensions, it is likely that any of those might become outdated (or get updated), thus becoming incompatible with the current version of the web browser.

Slow Internet Connection

This issue could be from your Internet Service Provider’s (ISP’s) side. At your part, the maximum you can do is, try switching to a wired network, or if you are using Wi-Fi, consider taking your PC or laptop closer to the wireless router.

Stale DNS Cache

Every time you visit a website, its DNS (Domain Name System) record is automatically stored in the DNS cache. This helps in the address resolution process (fetching the URL) the next time you open the site. If the DNS information gets stale in the DNS cache, the browser may fail to locate the website, a YouTube video in this case, and you will be displayed with the black screen.

Outdated Display Driver

As it is with Windows itself, even the graphic card driver must be updated regularly to maintain your PC’s health. If an updated version of the display driver is not installed on your Windows computer, you may experience YouTube black screen.

Part 2: How to Fix YouTube Video Black Screen [*Quick Way]

Depending on the root cause of the issue, the solutions to fix the YouTube video black screen issue may differ. Nevertheless, some of the most effective remedies are discussed below in detail:

1. Web Browser Solution(s)

Solution 1: Update Your Web Browser

When you experience YouTube video black screen, try updating your web browser to its latest version. Assuming that you’re using Google Chrome, the update process is given below:

Launch Google Chrome, click the Customize and control Google Chrome icon from the top-right corner, and then select Update Google Chrome from the menu that appears.

Note: If the Update Google Chrome option isn’t available, it simply means that you are already using the latest version of the browser

Solution 2: Restart the Web Browser

If the video isn’t visible even after updating Google Chrome, or if you’re already using the most recent version but the issue is still there, you can close the web browser, and relaunch it to see if that helps.

Solution 3: Use a Different Browser

If Google Chrome itself is the culprit, the video should be visible on a different browser. You may consider using Mozilla Firefox or the Windows’ default app, Microsoft Edge.

Copy the URL of the faulty video from Google Chrome’s address bar, and then launch a different web browser, and paste the copied URL in the new browser’s address bar. Press Enter and see if the video plays correctly.

Solution 4: Clean the Web Browser

Sometimes even the web browser history and caches can also prevent a YouTube video from being displayed. Therefore, it would be a good idea to clear the browser data, and see if it helps. The process is given below:

After launching the web browser (Google Chrome is used here for example), go to the Customize and control Google Chrome menu, and then go to More tools, and then select Clear browsing data.

clear google chrome cache

Switch between the Basic and Advanced tabs on the Clear browsing data box to choose the records that you want to delete, and then choose your preferred duration of the records from the Time range drop-down list.

clear google chrome browsing data

Click Clear data from the bottom-right corner to clear browsing caches.

Solution 5: Disable/Remove the Extensions

If one or more browser extensions are incompatible, even then you may experience YouTube black screen. In such a case, you can disable those extensions, or permanently remove them to resolve the issue. You can learn the process of doing so by following the instructions that are given below:

Launch Google Chrome and go to the Customize and control Google Chrome menu, go to More tools, then select Extensions from the submenu that appears.

Turn off the switch for each of the installed extensions to check if the issue is fixed.

disable google chrome extension

Note: If this solution works, you can try enabling the extensions one at a time, and check turning on which one causes YouTube video black screen. Once the culprit extension is found, you can click Remove to get rid of it altogether.

Solution 6: Reinstall the Browser

If the video is visible on a different web browser, probably the default one that you are using got corrupted. A quick resolution would be to remove its instance from your PC, and install a fresh copy. To do so:

• Type Control Panel in the Cortana search box, and then click Control Panel from the results list.

• On the Control Panel window, click Uninstall a program from under the Programs

• Click to select the browser from the list of installed apps (Google Chrome here) and select Uninstall from above the list.

• Follow the on-screen instructions from there to remove the web browser from your PC. Next, use Microsoft Edge (or any other browser) to download and install a fresh copy of Google Chrome and see if the issue is fixed

2. ISP or Internet Speed Solution(s)

If you are experiencing a slow Internet connection, the issue might be either from your Internet Service Provider’s (ISP’s) side, or on your part. In any case, you can try the following solutions to fix the issue:

Solution 1: Get Your PC/Laptop Closer to the Router

If you are using a Wi-Fi network, consider bringing your device a bit closer to the wireless router and see if the issue is fixed. You may also want to recheck and ensure that there are no highly magnetic devices (a speaker or something similar) placed near the router.

Solution 2: Switch to a Wired Network

If the problem persists, try connecting your laptop/desktop PC to your router with a LAN cable, and then try reopening the YouTube video to see if it plays correctly this time.

PC/Windows Solution(s)

At times, your computer could be the main culprit, and trying some basic troubleshooting steps might resolve the issue. Some of the most effective solutions are listed below:

Solution 1: Clear DNS Cache

Clearing the DNS cache ensures that your PC is now ready to accept and save new DNS records in the cache. The process of clearing the existing cache data is listed below:

Type CMD in the Cortana search box, and click Run as administrator from the right menu of the results list.

Click Yes on the User Account Control confirmation box, and in the Command Prompt window, type IPCONFIG /FLUSHDNS and press Enter

use command to fix YouTube black screen

Try opening the YouTube video again and see if the issue is fixed

Solution 2: Update the Graphic Card Driver

Anything that you see on your computer screen is because of the graphics card. Since a driver is needed to interact with the device, an old one might prevent the videos from getting displayed. If the graphics card is the culprit, the chances are that you won’t be able to see any video at all, be it from YouTube or offline. Therefore, checking if you are using the latest version of the graphic card driver wouldn’t harm you. The process is given below:

Right-click Start and go to Device Manager from the context menu

Expand the Display adapters tree on the Device Manager snap-in, and right-click the graphics card from the list and select Update driver from the context menu.

upgrade graphic card to fix YouTube black screen

Click Search automatically for drivers from the next screen that appears and follow the on-screen instructions from there to update the graphic card driver.

Note: If your PC has multiple graphic cards installed in it, you will have to follow this procedure for each of them individually.

Part 3: How to Troubleshoot YouTube Black Screen on Mobile?

If you wish to watch online videos on your smartphone, but experience YouTube video black screen, the process of fixing the issue on the phones is comparatively simple. The steps that are given below explain the procedure:

How to Troubleshoot YouTube Black Screen on Android

Clear the Cache

Go to Settings and then tap Apps from the Settings Go to YouTube and then scroll down to Storage.

Tap it and then select Clear data and Clear cache. Relaunch YouTube and see if the issue is fixed.

fix YouTube black screen on Android

How to Troubleshoot YouTube Black Screen On iOS

Delete and Reinstall the App

Long-tap the YouTube app on your iOS device, and then tap Remove App, and then select Delete App.

fix YouTube black screen on iPhone

Go to App Store and download and install a fresh copy of YouTube, and see if the problem is resolved.

Conclusion

There could be several reasons for YouTube black screen, and depending on the root cause of the issue, the troubleshooting methods may vary. While some inconsistencies can be fixed from within the web browser itself, at times you may need to tweak your operating system to get an accurate solution. Likewise, while using an Android smartphone, you can clear YouTube data and cache; and remove and reinstall the app altogether when on an iOS device.

Wondershare Filmora

Create stunning effects with simple clicks.

Try It Free Try It Free


Part 1: What Causes a YouTube Black Screen Error?

As mentioned earlier, although there could be any reason for videos black on YouTube, some of the most common ones are listed below:

Obsolete Web Browser

Because the websites and online portals are regularly updated by the developers to keep them secure from intruders and attackers, the web browsers must also be updated accordingly to keep up the pace. If your instance of the web browser is outdated, you may experience a YouTube TV black screen.

Incompatible Browser Extensions

This mostly happens while using Google Chrome. Because Chrome Web Store is populated with a plethora of extensions, it is likely that any of those might become outdated (or get updated), thus becoming incompatible with the current version of the web browser.

Slow Internet Connection

This issue could be from your Internet Service Provider’s (ISP’s) side. At your part, the maximum you can do is, try switching to a wired network, or if you are using Wi-Fi, consider taking your PC or laptop closer to the wireless router.

Stale DNS Cache

Every time you visit a website, its DNS (Domain Name System) record is automatically stored in the DNS cache. This helps in the address resolution process (fetching the URL) the next time you open the site. If the DNS information gets stale in the DNS cache, the browser may fail to locate the website, a YouTube video in this case, and you will be displayed with the black screen.

Outdated Display Driver

As it is with Windows itself, even the graphic card driver must be updated regularly to maintain your PC’s health. If an updated version of the display driver is not installed on your Windows computer, you may experience YouTube black screen.

Part 2: How to Fix YouTube Video Black Screen [*Quick Way]

Depending on the root cause of the issue, the solutions to fix the YouTube video black screen issue may differ. Nevertheless, some of the most effective remedies are discussed below in detail:

1. Web Browser Solution(s)

Solution 1: Update Your Web Browser

When you experience YouTube video black screen, try updating your web browser to its latest version. Assuming that you’re using Google Chrome, the update process is given below:

Launch Google Chrome, click the Customize and control Google Chrome icon from the top-right corner, and then select Update Google Chrome from the menu that appears.

Note: If the Update Google Chrome option isn’t available, it simply means that you are already using the latest version of the browser

Solution 2: Restart the Web Browser

If the video isn’t visible even after updating Google Chrome, or if you’re already using the most recent version but the issue is still there, you can close the web browser, and relaunch it to see if that helps.

Solution 3: Use a Different Browser

If Google Chrome itself is the culprit, the video should be visible on a different browser. You may consider using Mozilla Firefox or the Windows’ default app, Microsoft Edge.

Copy the URL of the faulty video from Google Chrome’s address bar, and then launch a different web browser, and paste the copied URL in the new browser’s address bar. Press Enter and see if the video plays correctly.

Solution 4: Clean the Web Browser

Sometimes even the web browser history and caches can also prevent a YouTube video from being displayed. Therefore, it would be a good idea to clear the browser data, and see if it helps. The process is given below:

After launching the web browser (Google Chrome is used here for example), go to the Customize and control Google Chrome menu, and then go to More tools, and then select Clear browsing data.

clear google chrome cache

Switch between the Basic and Advanced tabs on the Clear browsing data box to choose the records that you want to delete, and then choose your preferred duration of the records from the Time range drop-down list.

clear google chrome browsing data

Click Clear data from the bottom-right corner to clear browsing caches.

Solution 5: Disable/Remove the Extensions

If one or more browser extensions are incompatible, even then you may experience YouTube black screen. In such a case, you can disable those extensions, or permanently remove them to resolve the issue. You can learn the process of doing so by following the instructions that are given below:

Launch Google Chrome and go to the Customize and control Google Chrome menu, go to More tools, then select Extensions from the submenu that appears.

Turn off the switch for each of the installed extensions to check if the issue is fixed.

disable google chrome extension

Note: If this solution works, you can try enabling the extensions one at a time, and check turning on which one causes YouTube video black screen. Once the culprit extension is found, you can click Remove to get rid of it altogether.

Solution 6: Reinstall the Browser

If the video is visible on a different web browser, probably the default one that you are using got corrupted. A quick resolution would be to remove its instance from your PC, and install a fresh copy. To do so:

• Type Control Panel in the Cortana search box, and then click Control Panel from the results list.

• On the Control Panel window, click Uninstall a program from under the Programs

• Click to select the browser from the list of installed apps (Google Chrome here) and select Uninstall from above the list.

• Follow the on-screen instructions from there to remove the web browser from your PC. Next, use Microsoft Edge (or any other browser) to download and install a fresh copy of Google Chrome and see if the issue is fixed

2. ISP or Internet Speed Solution(s)

If you are experiencing a slow Internet connection, the issue might be either from your Internet Service Provider’s (ISP’s) side, or on your part. In any case, you can try the following solutions to fix the issue:

Solution 1: Get Your PC/Laptop Closer to the Router

If you are using a Wi-Fi network, consider bringing your device a bit closer to the wireless router and see if the issue is fixed. You may also want to recheck and ensure that there are no highly magnetic devices (a speaker or something similar) placed near the router.

Solution 2: Switch to a Wired Network

If the problem persists, try connecting your laptop/desktop PC to your router with a LAN cable, and then try reopening the YouTube video to see if it plays correctly this time.

PC/Windows Solution(s)

At times, your computer could be the main culprit, and trying some basic troubleshooting steps might resolve the issue. Some of the most effective solutions are listed below:

Solution 1: Clear DNS Cache

Clearing the DNS cache ensures that your PC is now ready to accept and save new DNS records in the cache. The process of clearing the existing cache data is listed below:

Type CMD in the Cortana search box, and click Run as administrator from the right menu of the results list.

Click Yes on the User Account Control confirmation box, and in the Command Prompt window, type IPCONFIG /FLUSHDNS and press Enter

use command to fix YouTube black screen

Try opening the YouTube video again and see if the issue is fixed

Solution 2: Update the Graphic Card Driver

Anything that you see on your computer screen is because of the graphics card. Since a driver is needed to interact with the device, an old one might prevent the videos from getting displayed. If the graphics card is the culprit, the chances are that you won’t be able to see any video at all, be it from YouTube or offline. Therefore, checking if you are using the latest version of the graphic card driver wouldn’t harm you. The process is given below:

Right-click Start and go to Device Manager from the context menu

Expand the Display adapters tree on the Device Manager snap-in, and right-click the graphics card from the list and select Update driver from the context menu.

upgrade graphic card to fix YouTube black screen

Click Search automatically for drivers from the next screen that appears and follow the on-screen instructions from there to update the graphic card driver.

Note: If your PC has multiple graphic cards installed in it, you will have to follow this procedure for each of them individually.

Part 3: How to Troubleshoot YouTube Black Screen on Mobile?

If you wish to watch online videos on your smartphone, but experience YouTube video black screen, the process of fixing the issue on the phones is comparatively simple. The steps that are given below explain the procedure:

How to Troubleshoot YouTube Black Screen on Android

Clear the Cache

Go to Settings and then tap Apps from the Settings Go to YouTube and then scroll down to Storage.

Tap it and then select Clear data and Clear cache. Relaunch YouTube and see if the issue is fixed.

fix YouTube black screen on Android

How to Troubleshoot YouTube Black Screen On iOS

Delete and Reinstall the App

Long-tap the YouTube app on your iOS device, and then tap Remove App, and then select Delete App.

fix YouTube black screen on iPhone

Go to App Store and download and install a fresh copy of YouTube, and see if the problem is resolved.

Conclusion

There could be several reasons for YouTube black screen, and depending on the root cause of the issue, the troubleshooting methods may vary. While some inconsistencies can be fixed from within the web browser itself, at times you may need to tweak your operating system to get an accurate solution. Likewise, while using an Android smartphone, you can clear YouTube data and cache; and remove and reinstall the app altogether when on an iOS device.

Wondershare Filmora

Create stunning effects with simple clicks.

Try It Free Try It Free


Part 1: What Causes a YouTube Black Screen Error?

As mentioned earlier, although there could be any reason for videos black on YouTube, some of the most common ones are listed below:

Obsolete Web Browser

Because the websites and online portals are regularly updated by the developers to keep them secure from intruders and attackers, the web browsers must also be updated accordingly to keep up the pace. If your instance of the web browser is outdated, you may experience a YouTube TV black screen.

Incompatible Browser Extensions

This mostly happens while using Google Chrome. Because Chrome Web Store is populated with a plethora of extensions, it is likely that any of those might become outdated (or get updated), thus becoming incompatible with the current version of the web browser.

Slow Internet Connection

This issue could be from your Internet Service Provider’s (ISP’s) side. At your part, the maximum you can do is, try switching to a wired network, or if you are using Wi-Fi, consider taking your PC or laptop closer to the wireless router.

Stale DNS Cache

Every time you visit a website, its DNS (Domain Name System) record is automatically stored in the DNS cache. This helps in the address resolution process (fetching the URL) the next time you open the site. If the DNS information gets stale in the DNS cache, the browser may fail to locate the website, a YouTube video in this case, and you will be displayed with the black screen.

Outdated Display Driver

As it is with Windows itself, even the graphic card driver must be updated regularly to maintain your PC’s health. If an updated version of the display driver is not installed on your Windows computer, you may experience YouTube black screen.

Part 2: How to Fix YouTube Video Black Screen [*Quick Way]

Depending on the root cause of the issue, the solutions to fix the YouTube video black screen issue may differ. Nevertheless, some of the most effective remedies are discussed below in detail:

1. Web Browser Solution(s)

Solution 1: Update Your Web Browser

When you experience YouTube video black screen, try updating your web browser to its latest version. Assuming that you’re using Google Chrome, the update process is given below:

Launch Google Chrome, click the Customize and control Google Chrome icon from the top-right corner, and then select Update Google Chrome from the menu that appears.

Note: If the Update Google Chrome option isn’t available, it simply means that you are already using the latest version of the browser

Solution 2: Restart the Web Browser

If the video isn’t visible even after updating Google Chrome, or if you’re already using the most recent version but the issue is still there, you can close the web browser, and relaunch it to see if that helps.

Solution 3: Use a Different Browser

If Google Chrome itself is the culprit, the video should be visible on a different browser. You may consider using Mozilla Firefox or the Windows’ default app, Microsoft Edge.

Copy the URL of the faulty video from Google Chrome’s address bar, and then launch a different web browser, and paste the copied URL in the new browser’s address bar. Press Enter and see if the video plays correctly.

Solution 4: Clean the Web Browser

Sometimes even the web browser history and caches can also prevent a YouTube video from being displayed. Therefore, it would be a good idea to clear the browser data, and see if it helps. The process is given below:

After launching the web browser (Google Chrome is used here for example), go to the Customize and control Google Chrome menu, and then go to More tools, and then select Clear browsing data.

clear google chrome cache

Switch between the Basic and Advanced tabs on the Clear browsing data box to choose the records that you want to delete, and then choose your preferred duration of the records from the Time range drop-down list.

clear google chrome browsing data

Click Clear data from the bottom-right corner to clear browsing caches.

Solution 5: Disable/Remove the Extensions

If one or more browser extensions are incompatible, even then you may experience YouTube black screen. In such a case, you can disable those extensions, or permanently remove them to resolve the issue. You can learn the process of doing so by following the instructions that are given below:

Launch Google Chrome and go to the Customize and control Google Chrome menu, go to More tools, then select Extensions from the submenu that appears.

Turn off the switch for each of the installed extensions to check if the issue is fixed.

disable google chrome extension

Note: If this solution works, you can try enabling the extensions one at a time, and check turning on which one causes YouTube video black screen. Once the culprit extension is found, you can click Remove to get rid of it altogether.

Solution 6: Reinstall the Browser

If the video is visible on a different web browser, probably the default one that you are using got corrupted. A quick resolution would be to remove its instance from your PC, and install a fresh copy. To do so:

• Type Control Panel in the Cortana search box, and then click Control Panel from the results list.

• On the Control Panel window, click Uninstall a program from under the Programs

• Click to select the browser from the list of installed apps (Google Chrome here) and select Uninstall from above the list.

• Follow the on-screen instructions from there to remove the web browser from your PC. Next, use Microsoft Edge (or any other browser) to download and install a fresh copy of Google Chrome and see if the issue is fixed

2. ISP or Internet Speed Solution(s)

If you are experiencing a slow Internet connection, the issue might be either from your Internet Service Provider’s (ISP’s) side, or on your part. In any case, you can try the following solutions to fix the issue:

Solution 1: Get Your PC/Laptop Closer to the Router

If you are using a Wi-Fi network, consider bringing your device a bit closer to the wireless router and see if the issue is fixed. You may also want to recheck and ensure that there are no highly magnetic devices (a speaker or something similar) placed near the router.

Solution 2: Switch to a Wired Network

If the problem persists, try connecting your laptop/desktop PC to your router with a LAN cable, and then try reopening the YouTube video to see if it plays correctly this time.

PC/Windows Solution(s)

At times, your computer could be the main culprit, and trying some basic troubleshooting steps might resolve the issue. Some of the most effective solutions are listed below:

Solution 1: Clear DNS Cache

Clearing the DNS cache ensures that your PC is now ready to accept and save new DNS records in the cache. The process of clearing the existing cache data is listed below:

Type CMD in the Cortana search box, and click Run as administrator from the right menu of the results list.

Click Yes on the User Account Control confirmation box, and in the Command Prompt window, type IPCONFIG /FLUSHDNS and press Enter

use command to fix YouTube black screen

Try opening the YouTube video again and see if the issue is fixed

Solution 2: Update the Graphic Card Driver

Anything that you see on your computer screen is because of the graphics card. Since a driver is needed to interact with the device, an old one might prevent the videos from getting displayed. If the graphics card is the culprit, the chances are that you won’t be able to see any video at all, be it from YouTube or offline. Therefore, checking if you are using the latest version of the graphic card driver wouldn’t harm you. The process is given below:

Right-click Start and go to Device Manager from the context menu

Expand the Display adapters tree on the Device Manager snap-in, and right-click the graphics card from the list and select Update driver from the context menu.

upgrade graphic card to fix YouTube black screen

Click Search automatically for drivers from the next screen that appears and follow the on-screen instructions from there to update the graphic card driver.

Note: If your PC has multiple graphic cards installed in it, you will have to follow this procedure for each of them individually.

Part 3: How to Troubleshoot YouTube Black Screen on Mobile?

If you wish to watch online videos on your smartphone, but experience YouTube video black screen, the process of fixing the issue on the phones is comparatively simple. The steps that are given below explain the procedure:

How to Troubleshoot YouTube Black Screen on Android

Clear the Cache

Go to Settings and then tap Apps from the Settings Go to YouTube and then scroll down to Storage.

Tap it and then select Clear data and Clear cache. Relaunch YouTube and see if the issue is fixed.

fix YouTube black screen on Android

How to Troubleshoot YouTube Black Screen On iOS

Delete and Reinstall the App

Long-tap the YouTube app on your iOS device, and then tap Remove App, and then select Delete App.

fix YouTube black screen on iPhone

Go to App Store and download and install a fresh copy of YouTube, and see if the problem is resolved.

Conclusion

There could be several reasons for YouTube black screen, and depending on the root cause of the issue, the troubleshooting methods may vary. While some inconsistencies can be fixed from within the web browser itself, at times you may need to tweak your operating system to get an accurate solution. Likewise, while using an Android smartphone, you can clear YouTube data and cache; and remove and reinstall the app altogether when on an iOS device.

Wondershare Filmora

Create stunning effects with simple clicks.

Try It Free Try It Free


Part 1: What Causes a YouTube Black Screen Error?

As mentioned earlier, although there could be any reason for videos black on YouTube, some of the most common ones are listed below:

Obsolete Web Browser

Because the websites and online portals are regularly updated by the developers to keep them secure from intruders and attackers, the web browsers must also be updated accordingly to keep up the pace. If your instance of the web browser is outdated, you may experience a YouTube TV black screen.

Incompatible Browser Extensions

This mostly happens while using Google Chrome. Because Chrome Web Store is populated with a plethora of extensions, it is likely that any of those might become outdated (or get updated), thus becoming incompatible with the current version of the web browser.

Slow Internet Connection

This issue could be from your Internet Service Provider’s (ISP’s) side. At your part, the maximum you can do is, try switching to a wired network, or if you are using Wi-Fi, consider taking your PC or laptop closer to the wireless router.

Stale DNS Cache

Every time you visit a website, its DNS (Domain Name System) record is automatically stored in the DNS cache. This helps in the address resolution process (fetching the URL) the next time you open the site. If the DNS information gets stale in the DNS cache, the browser may fail to locate the website, a YouTube video in this case, and you will be displayed with the black screen.

Outdated Display Driver

As it is with Windows itself, even the graphic card driver must be updated regularly to maintain your PC’s health. If an updated version of the display driver is not installed on your Windows computer, you may experience YouTube black screen.

Part 2: How to Fix YouTube Video Black Screen [*Quick Way]

Depending on the root cause of the issue, the solutions to fix the YouTube video black screen issue may differ. Nevertheless, some of the most effective remedies are discussed below in detail:

1. Web Browser Solution(s)

Solution 1: Update Your Web Browser

When you experience YouTube video black screen, try updating your web browser to its latest version. Assuming that you’re using Google Chrome, the update process is given below:

Launch Google Chrome, click the Customize and control Google Chrome icon from the top-right corner, and then select Update Google Chrome from the menu that appears.

Note: If the Update Google Chrome option isn’t available, it simply means that you are already using the latest version of the browser

Solution 2: Restart the Web Browser

If the video isn’t visible even after updating Google Chrome, or if you’re already using the most recent version but the issue is still there, you can close the web browser, and relaunch it to see if that helps.

Solution 3: Use a Different Browser

If Google Chrome itself is the culprit, the video should be visible on a different browser. You may consider using Mozilla Firefox or the Windows’ default app, Microsoft Edge.

Copy the URL of the faulty video from Google Chrome’s address bar, and then launch a different web browser, and paste the copied URL in the new browser’s address bar. Press Enter and see if the video plays correctly.

Solution 4: Clean the Web Browser

Sometimes even the web browser history and caches can also prevent a YouTube video from being displayed. Therefore, it would be a good idea to clear the browser data, and see if it helps. The process is given below:

After launching the web browser (Google Chrome is used here for example), go to the Customize and control Google Chrome menu, and then go to More tools, and then select Clear browsing data.

clear google chrome cache

Switch between the Basic and Advanced tabs on the Clear browsing data box to choose the records that you want to delete, and then choose your preferred duration of the records from the Time range drop-down list.

clear google chrome browsing data

Click Clear data from the bottom-right corner to clear browsing caches.

Solution 5: Disable/Remove the Extensions

If one or more browser extensions are incompatible, even then you may experience YouTube black screen. In such a case, you can disable those extensions, or permanently remove them to resolve the issue. You can learn the process of doing so by following the instructions that are given below:

Launch Google Chrome and go to the Customize and control Google Chrome menu, go to More tools, then select Extensions from the submenu that appears.

Turn off the switch for each of the installed extensions to check if the issue is fixed.

disable google chrome extension

Note: If this solution works, you can try enabling the extensions one at a time, and check turning on which one causes YouTube video black screen. Once the culprit extension is found, you can click Remove to get rid of it altogether.

Solution 6: Reinstall the Browser

If the video is visible on a different web browser, probably the default one that you are using got corrupted. A quick resolution would be to remove its instance from your PC, and install a fresh copy. To do so:

• Type Control Panel in the Cortana search box, and then click Control Panel from the results list.

• On the Control Panel window, click Uninstall a program from under the Programs

• Click to select the browser from the list of installed apps (Google Chrome here) and select Uninstall from above the list.

• Follow the on-screen instructions from there to remove the web browser from your PC. Next, use Microsoft Edge (or any other browser) to download and install a fresh copy of Google Chrome and see if the issue is fixed

2. ISP or Internet Speed Solution(s)

If you are experiencing a slow Internet connection, the issue might be either from your Internet Service Provider’s (ISP’s) side, or on your part. In any case, you can try the following solutions to fix the issue:

Solution 1: Get Your PC/Laptop Closer to the Router

If you are using a Wi-Fi network, consider bringing your device a bit closer to the wireless router and see if the issue is fixed. You may also want to recheck and ensure that there are no highly magnetic devices (a speaker or something similar) placed near the router.

Solution 2: Switch to a Wired Network

If the problem persists, try connecting your laptop/desktop PC to your router with a LAN cable, and then try reopening the YouTube video to see if it plays correctly this time.

PC/Windows Solution(s)

At times, your computer could be the main culprit, and trying some basic troubleshooting steps might resolve the issue. Some of the most effective solutions are listed below:

Solution 1: Clear DNS Cache

Clearing the DNS cache ensures that your PC is now ready to accept and save new DNS records in the cache. The process of clearing the existing cache data is listed below:

Type CMD in the Cortana search box, and click Run as administrator from the right menu of the results list.

Click Yes on the User Account Control confirmation box, and in the Command Prompt window, type IPCONFIG /FLUSHDNS and press Enter

use command to fix YouTube black screen

Try opening the YouTube video again and see if the issue is fixed

Solution 2: Update the Graphic Card Driver

Anything that you see on your computer screen is because of the graphics card. Since a driver is needed to interact with the device, an old one might prevent the videos from getting displayed. If the graphics card is the culprit, the chances are that you won’t be able to see any video at all, be it from YouTube or offline. Therefore, checking if you are using the latest version of the graphic card driver wouldn’t harm you. The process is given below:

Right-click Start and go to Device Manager from the context menu

Expand the Display adapters tree on the Device Manager snap-in, and right-click the graphics card from the list and select Update driver from the context menu.

upgrade graphic card to fix YouTube black screen

Click Search automatically for drivers from the next screen that appears and follow the on-screen instructions from there to update the graphic card driver.

Note: If your PC has multiple graphic cards installed in it, you will have to follow this procedure for each of them individually.

Part 3: How to Troubleshoot YouTube Black Screen on Mobile?

If you wish to watch online videos on your smartphone, but experience YouTube video black screen, the process of fixing the issue on the phones is comparatively simple. The steps that are given below explain the procedure:

How to Troubleshoot YouTube Black Screen on Android

Clear the Cache

Go to Settings and then tap Apps from the Settings Go to YouTube and then scroll down to Storage.

Tap it and then select Clear data and Clear cache. Relaunch YouTube and see if the issue is fixed.

fix YouTube black screen on Android

How to Troubleshoot YouTube Black Screen On iOS

Delete and Reinstall the App

Long-tap the YouTube app on your iOS device, and then tap Remove App, and then select Delete App.

fix YouTube black screen on iPhone

Go to App Store and download and install a fresh copy of YouTube, and see if the problem is resolved.

Conclusion

There could be several reasons for YouTube black screen, and depending on the root cause of the issue, the troubleshooting methods may vary. While some inconsistencies can be fixed from within the web browser itself, at times you may need to tweak your operating system to get an accurate solution. Likewise, while using an Android smartphone, you can clear YouTube data and cache; and remove and reinstall the app altogether when on an iOS device.

Streaming Services Showdown: Vimeo Versus YouTube

Vimeo vs YouTube: Which is Better?

author avatar

Ollie Mattison

Mar 27, 2024• Proven solutions

Lots of people nowadays use videos to share with people all around the world. Two of the main platforms are YouTube and Vimeo. This article tells you the difference between both so that you can decide which the best platform is for you. Whether you are a marketer, video producer or gamer you will find the information useful to find your target audience easily.

Also read:

Full Review of Vimeo

Vimeo Basic, Vimeo Plus or Vimeo Pro: Which is Right for You?

Please watch the video below for more information:

Detailed View of YouTube and Vimeo

1 Communities

YouTube: When it comes to users YouTube comes out on top with over a billion views each and every month. You are able to interact with your viewers by using the comments and people are able to follow you so that they are notified of new videos and comments. As there is already a huge following on YouTube it’s easy to get a good following if you have great content. It’s harder to control public content which is a downside to using YouTube and there is very little customer support. With the comments being moderated rarely it can cause a distraction from your video. Businesses tend to internally block YouTube video’s which means you won’t get the viewings from people on their lunch breaks.

vimeo-vs-youtube-communities

Vimeo: With higher quality content and no advertisements video owners can quickly build a valid following and gain comments from people that are contributing high value information. You have more detailed analytics which makes it easier to see where you are going wrong should you not have the following you want and you are able to use your own domain. With Google owning YouTube you are unlikely to get the same exposure you would, however the followers tend to be valid giving you a real idea of where you are going right or wrong. Because of the higher quality followers you are less likely to get negative or abusive comments when you use Vimeo, however it is a paid subscription with each tier giving you more space to upload.

2 Membership

YouTube: YouTube on the other hand is free for all to use because the main focus is getting their equity through advertisements. There is however the option to take out a subscription which is known as YouTube Red. This lets you watch as many video’s as you want without having to view the ads and also gets you the ability to download so you don’t have to go online to view your favourite videos, a music app and original programming facilities.

Vimeo: There are 4 different membership options with Vimeo allowing you to tailor it to your needs; there is the basic, plus, pro and business. The higher the cost, the greater level of support and storage capacity you will get. There is a free membership available but you will only be able to use up to 500MB each week.

vimeo-membership

3 Advertising

YouTube: What makes YouTube free is the fact they get their money from the advertisements they put not only on their sites but before video’s that people have to watch a set amount of seconds for before they can view their video of choice. This is great news if you are a marketer as it will allow you to reach out to viewers on video’s that are relevant to your brand/product/service, however for those that are viewing the sheer amount of ads can be off-putting.

youtube-advertising

Vimeo: As a paid subscription service and even the limited free package, you won’t have to view or show viewers ads, which means that your videos are more likely to be seen in their entirety not abandoned due to advertisements.

4 Updating video

YouTube: If you upload videos to YouTube you do not have the same benefits as the only way to amend a video is to take it down, delete it and re-upload a new one. This unfortunately takes with it any statistics such as views that you have gained. If you do choose YouTube for your videos then do make sure you check everything vigorously before you upload it as there’s no way to change it.

Vimeo: Occasionally an uploaded video may need some changes made. This could be due to changes to the offer you have or you have noticed something else that needs amending. With Vimeo if you need to update a video you can do so without losing the statistics it has already gained, which is great news if you notice an error later down the line or need to add or take something away.

vimeo-uploading

Conclusion

When it comes down to making the final decision between using YouTube or Vimeo you will need to look at the type of audience you want to attract. With Vimeo you are more likely to attract creators and film makers, whereas with YouTube you will have a bigger audience to target which gives you a better chance of a higher rank on search engines.

author avatar

Ollie Mattison

Ollie Mattison is a writer and a lover of all things video.

Follow @Ollie Mattison

Ollie Mattison

Mar 27, 2024• Proven solutions

Lots of people nowadays use videos to share with people all around the world. Two of the main platforms are YouTube and Vimeo. This article tells you the difference between both so that you can decide which the best platform is for you. Whether you are a marketer, video producer or gamer you will find the information useful to find your target audience easily.

Also read:

Full Review of Vimeo

Vimeo Basic, Vimeo Plus or Vimeo Pro: Which is Right for You?

Please watch the video below for more information:

Detailed View of YouTube and Vimeo

1 Communities

YouTube: When it comes to users YouTube comes out on top with over a billion views each and every month. You are able to interact with your viewers by using the comments and people are able to follow you so that they are notified of new videos and comments. As there is already a huge following on YouTube it’s easy to get a good following if you have great content. It’s harder to control public content which is a downside to using YouTube and there is very little customer support. With the comments being moderated rarely it can cause a distraction from your video. Businesses tend to internally block YouTube video’s which means you won’t get the viewings from people on their lunch breaks.

vimeo-vs-youtube-communities

Vimeo: With higher quality content and no advertisements video owners can quickly build a valid following and gain comments from people that are contributing high value information. You have more detailed analytics which makes it easier to see where you are going wrong should you not have the following you want and you are able to use your own domain. With Google owning YouTube you are unlikely to get the same exposure you would, however the followers tend to be valid giving you a real idea of where you are going right or wrong. Because of the higher quality followers you are less likely to get negative or abusive comments when you use Vimeo, however it is a paid subscription with each tier giving you more space to upload.

2 Membership

YouTube: YouTube on the other hand is free for all to use because the main focus is getting their equity through advertisements. There is however the option to take out a subscription which is known as YouTube Red. This lets you watch as many video’s as you want without having to view the ads and also gets you the ability to download so you don’t have to go online to view your favourite videos, a music app and original programming facilities.

Vimeo: There are 4 different membership options with Vimeo allowing you to tailor it to your needs; there is the basic, plus, pro and business. The higher the cost, the greater level of support and storage capacity you will get. There is a free membership available but you will only be able to use up to 500MB each week.

vimeo-membership

3 Advertising

YouTube: What makes YouTube free is the fact they get their money from the advertisements they put not only on their sites but before video’s that people have to watch a set amount of seconds for before they can view their video of choice. This is great news if you are a marketer as it will allow you to reach out to viewers on video’s that are relevant to your brand/product/service, however for those that are viewing the sheer amount of ads can be off-putting.

youtube-advertising

Vimeo: As a paid subscription service and even the limited free package, you won’t have to view or show viewers ads, which means that your videos are more likely to be seen in their entirety not abandoned due to advertisements.

4 Updating video

YouTube: If you upload videos to YouTube you do not have the same benefits as the only way to amend a video is to take it down, delete it and re-upload a new one. This unfortunately takes with it any statistics such as views that you have gained. If you do choose YouTube for your videos then do make sure you check everything vigorously before you upload it as there’s no way to change it.

Vimeo: Occasionally an uploaded video may need some changes made. This could be due to changes to the offer you have or you have noticed something else that needs amending. With Vimeo if you need to update a video you can do so without losing the statistics it has already gained, which is great news if you notice an error later down the line or need to add or take something away.

vimeo-uploading

Conclusion

When it comes down to making the final decision between using YouTube or Vimeo you will need to look at the type of audience you want to attract. With Vimeo you are more likely to attract creators and film makers, whereas with YouTube you will have a bigger audience to target which gives you a better chance of a higher rank on search engines.

author avatar

Ollie Mattison

Ollie Mattison is a writer and a lover of all things video.

Follow @Ollie Mattison

Ollie Mattison

Mar 27, 2024• Proven solutions

Lots of people nowadays use videos to share with people all around the world. Two of the main platforms are YouTube and Vimeo. This article tells you the difference between both so that you can decide which the best platform is for you. Whether you are a marketer, video producer or gamer you will find the information useful to find your target audience easily.

Also read:

Full Review of Vimeo

Vimeo Basic, Vimeo Plus or Vimeo Pro: Which is Right for You?

Please watch the video below for more information:

Detailed View of YouTube and Vimeo

1 Communities

YouTube: When it comes to users YouTube comes out on top with over a billion views each and every month. You are able to interact with your viewers by using the comments and people are able to follow you so that they are notified of new videos and comments. As there is already a huge following on YouTube it’s easy to get a good following if you have great content. It’s harder to control public content which is a downside to using YouTube and there is very little customer support. With the comments being moderated rarely it can cause a distraction from your video. Businesses tend to internally block YouTube video’s which means you won’t get the viewings from people on their lunch breaks.

vimeo-vs-youtube-communities

Vimeo: With higher quality content and no advertisements video owners can quickly build a valid following and gain comments from people that are contributing high value information. You have more detailed analytics which makes it easier to see where you are going wrong should you not have the following you want and you are able to use your own domain. With Google owning YouTube you are unlikely to get the same exposure you would, however the followers tend to be valid giving you a real idea of where you are going right or wrong. Because of the higher quality followers you are less likely to get negative or abusive comments when you use Vimeo, however it is a paid subscription with each tier giving you more space to upload.

2 Membership

YouTube: YouTube on the other hand is free for all to use because the main focus is getting their equity through advertisements. There is however the option to take out a subscription which is known as YouTube Red. This lets you watch as many video’s as you want without having to view the ads and also gets you the ability to download so you don’t have to go online to view your favourite videos, a music app and original programming facilities.

Vimeo: There are 4 different membership options with Vimeo allowing you to tailor it to your needs; there is the basic, plus, pro and business. The higher the cost, the greater level of support and storage capacity you will get. There is a free membership available but you will only be able to use up to 500MB each week.

vimeo-membership

3 Advertising

YouTube: What makes YouTube free is the fact they get their money from the advertisements they put not only on their sites but before video’s that people have to watch a set amount of seconds for before they can view their video of choice. This is great news if you are a marketer as it will allow you to reach out to viewers on video’s that are relevant to your brand/product/service, however for those that are viewing the sheer amount of ads can be off-putting.

youtube-advertising

Vimeo: As a paid subscription service and even the limited free package, you won’t have to view or show viewers ads, which means that your videos are more likely to be seen in their entirety not abandoned due to advertisements.

4 Updating video

YouTube: If you upload videos to YouTube you do not have the same benefits as the only way to amend a video is to take it down, delete it and re-upload a new one. This unfortunately takes with it any statistics such as views that you have gained. If you do choose YouTube for your videos then do make sure you check everything vigorously before you upload it as there’s no way to change it.

Vimeo: Occasionally an uploaded video may need some changes made. This could be due to changes to the offer you have or you have noticed something else that needs amending. With Vimeo if you need to update a video you can do so without losing the statistics it has already gained, which is great news if you notice an error later down the line or need to add or take something away.

vimeo-uploading

Conclusion

When it comes down to making the final decision between using YouTube or Vimeo you will need to look at the type of audience you want to attract. With Vimeo you are more likely to attract creators and film makers, whereas with YouTube you will have a bigger audience to target which gives you a better chance of a higher rank on search engines.

author avatar

Ollie Mattison

Ollie Mattison is a writer and a lover of all things video.

Follow @Ollie Mattison

Ollie Mattison

Mar 27, 2024• Proven solutions

Lots of people nowadays use videos to share with people all around the world. Two of the main platforms are YouTube and Vimeo. This article tells you the difference between both so that you can decide which the best platform is for you. Whether you are a marketer, video producer or gamer you will find the information useful to find your target audience easily.

Also read:

Full Review of Vimeo

Vimeo Basic, Vimeo Plus or Vimeo Pro: Which is Right for You?

Please watch the video below for more information:

Detailed View of YouTube and Vimeo

1 Communities

YouTube: When it comes to users YouTube comes out on top with over a billion views each and every month. You are able to interact with your viewers by using the comments and people are able to follow you so that they are notified of new videos and comments. As there is already a huge following on YouTube it’s easy to get a good following if you have great content. It’s harder to control public content which is a downside to using YouTube and there is very little customer support. With the comments being moderated rarely it can cause a distraction from your video. Businesses tend to internally block YouTube video’s which means you won’t get the viewings from people on their lunch breaks.

vimeo-vs-youtube-communities

Vimeo: With higher quality content and no advertisements video owners can quickly build a valid following and gain comments from people that are contributing high value information. You have more detailed analytics which makes it easier to see where you are going wrong should you not have the following you want and you are able to use your own domain. With Google owning YouTube you are unlikely to get the same exposure you would, however the followers tend to be valid giving you a real idea of where you are going right or wrong. Because of the higher quality followers you are less likely to get negative or abusive comments when you use Vimeo, however it is a paid subscription with each tier giving you more space to upload.

2 Membership

YouTube: YouTube on the other hand is free for all to use because the main focus is getting their equity through advertisements. There is however the option to take out a subscription which is known as YouTube Red. This lets you watch as many video’s as you want without having to view the ads and also gets you the ability to download so you don’t have to go online to view your favourite videos, a music app and original programming facilities.

Vimeo: There are 4 different membership options with Vimeo allowing you to tailor it to your needs; there is the basic, plus, pro and business. The higher the cost, the greater level of support and storage capacity you will get. There is a free membership available but you will only be able to use up to 500MB each week.

vimeo-membership

3 Advertising

YouTube: What makes YouTube free is the fact they get their money from the advertisements they put not only on their sites but before video’s that people have to watch a set amount of seconds for before they can view their video of choice. This is great news if you are a marketer as it will allow you to reach out to viewers on video’s that are relevant to your brand/product/service, however for those that are viewing the sheer amount of ads can be off-putting.

youtube-advertising

Vimeo: As a paid subscription service and even the limited free package, you won’t have to view or show viewers ads, which means that your videos are more likely to be seen in their entirety not abandoned due to advertisements.

4 Updating video

YouTube: If you upload videos to YouTube you do not have the same benefits as the only way to amend a video is to take it down, delete it and re-upload a new one. This unfortunately takes with it any statistics such as views that you have gained. If you do choose YouTube for your videos then do make sure you check everything vigorously before you upload it as there’s no way to change it.

Vimeo: Occasionally an uploaded video may need some changes made. This could be due to changes to the offer you have or you have noticed something else that needs amending. With Vimeo if you need to update a video you can do so without losing the statistics it has already gained, which is great news if you notice an error later down the line or need to add or take something away.

vimeo-uploading

Conclusion

When it comes down to making the final decision between using YouTube or Vimeo you will need to look at the type of audience you want to attract. With Vimeo you are more likely to attract creators and film makers, whereas with YouTube you will have a bigger audience to target which gives you a better chance of a higher rank on search engines.

author avatar

Ollie Mattison

Ollie Mattison is a writer and a lover of all things video.

Follow @Ollie Mattison

  • Title: "2024 Approved Overcoming Dark Pixels in Online Video Platform"
  • Author: Thomas
  • Created at : 2024-05-31 12:48:00
  • Updated at : 2024-06-01 12:48:00
  • Link: https://youtube-help.techidaily.com/2024-approved-overcoming-dark-pixels-in-online-video-platform/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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"2024 Approved Overcoming Dark Pixels in Online Video Platform"