Squashing Social Media Smears with Grace

How To Deal with YouTube Trolls and Negative Comments

Richard Bennett

Mar 27, 2024• Proven solutions

If you have put a lot of work into your YouTube videos then it only makes sense that you have an emotional investment in them. When someone leaves a mean, negative comment on one of your videos it will likely affect you. It may make you angry, hurt your feelings, or just leave you baffled over how someone could come away from your video with out-of-the-blue opinion the hater has posted. ‘Do not feed the trolls’ is a mantra that can be hard to abide by. This article will explain why you should not engage trolls and how to talk to them if you find yourself doing it anyways.

How to Deal with Negative Comments on YouTube

1. Identifying Trolls / When Is A Troll Not a Troll?

The internet is full of trolls and if you continue making YouTube videos – especially videos that get a lot of views – then you are sure to be attacked by a few. Or, alternatively, a troll may attack your other viewers in the comments of your videos. It is extremely easy to be a troll and so there are a lot of them.

Most trolls are easy to spot. They leave comments designed to hurt you or make you angry, often using over-the-top offensive language. Not all trolls are so obvious, though. Some trolls will be nice at first – flatteringly nice, even – and it will take a few comments before they turn on you or your subscribers. They want you to like them so you put more stock in what they are saying later and take longer to start ignoring them. Some trolls will even go back to being nice to reel you back in.

It is important to remember that not everybody who leaves negative comments on YouTube videos is a troll. Step back from your emotional reaction to a comment and make sure there is really nothing constructive in it before you dismiss it. Some people have nasty ways of expressing legitimate opinions, and sometimes even when there is no decipherable meaning behind a rude comment the person is not trying to troll you. Some people just have poor communication skills. For example, if someone leaves a comment on your video that consists of only the word ‘bad’ you cannot know for sure what they meant. It could be that they are agreeing with something you mentioned disliking in the video.

2. Why You Shouldn’t Talk To Trolls

Trolls are bored and looking for attention. When you respond, they win. You may think you are demonstrating to them that they were out of line, or logically proving them wrong, but the troll does not care. Your outraged responses are what trolls want and will only entertain them.

Also, trolls do not care if they are wrong. They almost always seem to think that their opinions are the only ones that count for anything, but quite often their opinions are not even their real opinions. Chances are they do not actually believe anything they are saying to you they just know what to say to make you mad. Remember that you will always be more invested in any interaction you have with a troll than they are. For them it is a game and they cannot lose because they do not really care. If you take the bait it’s fun, and if you do not then they will move on to a target that will. Even if you put hours of effort into chasing off a troll and manage to make them go away they will have enjoyed the whole thing and you will be left exhausted.

3. But If You Do…

While you should avoid talking to trolls, sometimes you cannot. Trolls occasionally start off making kind comments or asking legitimate questions to lure you in. You might be a couple comments into a conversation before a troll reveals their true colors.

There are also times when you respond even though you know you should not because you just cannot let a specific rude comment go unanswered. It is easy to say you should never feed the trolls, but a lot of people cannot help it. If you find yourself engaging a troll there are a few things you can do to try and manage the situation.

First, avoid using any emotional language; they love that. Keep your responses either pleasantly detached or dry and factual. Say what you feel you need to say and ask the troll for more information. If the troll has made a false claim then ask them for evidence as if you are genuinely interested in learning more. It is highly unlikely they will be able to provide any, although they may make something up. If the troll has made a blanket statement about how terrible they think you are then pretend you either value their input or find them funny and ask them to explain. They will either leave or respond with more insults.

You will not get the troll to say they were wrong or apologize so that should never be your goal. What you can do is create a public record of the troll being corrected for others to judge for themselves. If you maintain a calm, unaffected, tone then the troll will find you boring.

Richard Bennett

Richard Bennett is a writer and a lover of all things video.

Follow @Richard Bennett

Richard Bennett

Mar 27, 2024• Proven solutions

If you have put a lot of work into your YouTube videos then it only makes sense that you have an emotional investment in them. When someone leaves a mean, negative comment on one of your videos it will likely affect you. It may make you angry, hurt your feelings, or just leave you baffled over how someone could come away from your video with out-of-the-blue opinion the hater has posted. ‘Do not feed the trolls’ is a mantra that can be hard to abide by. This article will explain why you should not engage trolls and how to talk to them if you find yourself doing it anyways.

How to Deal with Negative Comments on YouTube

1. Identifying Trolls / When Is A Troll Not a Troll?

The internet is full of trolls and if you continue making YouTube videos – especially videos that get a lot of views – then you are sure to be attacked by a few. Or, alternatively, a troll may attack your other viewers in the comments of your videos. It is extremely easy to be a troll and so there are a lot of them.

Most trolls are easy to spot. They leave comments designed to hurt you or make you angry, often using over-the-top offensive language. Not all trolls are so obvious, though. Some trolls will be nice at first – flatteringly nice, even – and it will take a few comments before they turn on you or your subscribers. They want you to like them so you put more stock in what they are saying later and take longer to start ignoring them. Some trolls will even go back to being nice to reel you back in.

It is important to remember that not everybody who leaves negative comments on YouTube videos is a troll. Step back from your emotional reaction to a comment and make sure there is really nothing constructive in it before you dismiss it. Some people have nasty ways of expressing legitimate opinions, and sometimes even when there is no decipherable meaning behind a rude comment the person is not trying to troll you. Some people just have poor communication skills. For example, if someone leaves a comment on your video that consists of only the word ‘bad’ you cannot know for sure what they meant. It could be that they are agreeing with something you mentioned disliking in the video.

2. Why You Shouldn’t Talk To Trolls

Trolls are bored and looking for attention. When you respond, they win. You may think you are demonstrating to them that they were out of line, or logically proving them wrong, but the troll does not care. Your outraged responses are what trolls want and will only entertain them.

Also, trolls do not care if they are wrong. They almost always seem to think that their opinions are the only ones that count for anything, but quite often their opinions are not even their real opinions. Chances are they do not actually believe anything they are saying to you they just know what to say to make you mad. Remember that you will always be more invested in any interaction you have with a troll than they are. For them it is a game and they cannot lose because they do not really care. If you take the bait it’s fun, and if you do not then they will move on to a target that will. Even if you put hours of effort into chasing off a troll and manage to make them go away they will have enjoyed the whole thing and you will be left exhausted.

3. But If You Do…

While you should avoid talking to trolls, sometimes you cannot. Trolls occasionally start off making kind comments or asking legitimate questions to lure you in. You might be a couple comments into a conversation before a troll reveals their true colors.

There are also times when you respond even though you know you should not because you just cannot let a specific rude comment go unanswered. It is easy to say you should never feed the trolls, but a lot of people cannot help it. If you find yourself engaging a troll there are a few things you can do to try and manage the situation.

First, avoid using any emotional language; they love that. Keep your responses either pleasantly detached or dry and factual. Say what you feel you need to say and ask the troll for more information. If the troll has made a false claim then ask them for evidence as if you are genuinely interested in learning more. It is highly unlikely they will be able to provide any, although they may make something up. If the troll has made a blanket statement about how terrible they think you are then pretend you either value their input or find them funny and ask them to explain. They will either leave or respond with more insults.

You will not get the troll to say they were wrong or apologize so that should never be your goal. What you can do is create a public record of the troll being corrected for others to judge for themselves. If you maintain a calm, unaffected, tone then the troll will find you boring.

Richard Bennett

Richard Bennett is a writer and a lover of all things video.

Follow @Richard Bennett

Richard Bennett

Mar 27, 2024• Proven solutions

If you have put a lot of work into your YouTube videos then it only makes sense that you have an emotional investment in them. When someone leaves a mean, negative comment on one of your videos it will likely affect you. It may make you angry, hurt your feelings, or just leave you baffled over how someone could come away from your video with out-of-the-blue opinion the hater has posted. ‘Do not feed the trolls’ is a mantra that can be hard to abide by. This article will explain why you should not engage trolls and how to talk to them if you find yourself doing it anyways.

How to Deal with Negative Comments on YouTube

1. Identifying Trolls / When Is A Troll Not a Troll?

The internet is full of trolls and if you continue making YouTube videos – especially videos that get a lot of views – then you are sure to be attacked by a few. Or, alternatively, a troll may attack your other viewers in the comments of your videos. It is extremely easy to be a troll and so there are a lot of them.

Most trolls are easy to spot. They leave comments designed to hurt you or make you angry, often using over-the-top offensive language. Not all trolls are so obvious, though. Some trolls will be nice at first – flatteringly nice, even – and it will take a few comments before they turn on you or your subscribers. They want you to like them so you put more stock in what they are saying later and take longer to start ignoring them. Some trolls will even go back to being nice to reel you back in.

It is important to remember that not everybody who leaves negative comments on YouTube videos is a troll. Step back from your emotional reaction to a comment and make sure there is really nothing constructive in it before you dismiss it. Some people have nasty ways of expressing legitimate opinions, and sometimes even when there is no decipherable meaning behind a rude comment the person is not trying to troll you. Some people just have poor communication skills. For example, if someone leaves a comment on your video that consists of only the word ‘bad’ you cannot know for sure what they meant. It could be that they are agreeing with something you mentioned disliking in the video.

2. Why You Shouldn’t Talk To Trolls

Trolls are bored and looking for attention. When you respond, they win. You may think you are demonstrating to them that they were out of line, or logically proving them wrong, but the troll does not care. Your outraged responses are what trolls want and will only entertain them.

Also, trolls do not care if they are wrong. They almost always seem to think that their opinions are the only ones that count for anything, but quite often their opinions are not even their real opinions. Chances are they do not actually believe anything they are saying to you they just know what to say to make you mad. Remember that you will always be more invested in any interaction you have with a troll than they are. For them it is a game and they cannot lose because they do not really care. If you take the bait it’s fun, and if you do not then they will move on to a target that will. Even if you put hours of effort into chasing off a troll and manage to make them go away they will have enjoyed the whole thing and you will be left exhausted.

3. But If You Do…

While you should avoid talking to trolls, sometimes you cannot. Trolls occasionally start off making kind comments or asking legitimate questions to lure you in. You might be a couple comments into a conversation before a troll reveals their true colors.

There are also times when you respond even though you know you should not because you just cannot let a specific rude comment go unanswered. It is easy to say you should never feed the trolls, but a lot of people cannot help it. If you find yourself engaging a troll there are a few things you can do to try and manage the situation.

First, avoid using any emotional language; they love that. Keep your responses either pleasantly detached or dry and factual. Say what you feel you need to say and ask the troll for more information. If the troll has made a false claim then ask them for evidence as if you are genuinely interested in learning more. It is highly unlikely they will be able to provide any, although they may make something up. If the troll has made a blanket statement about how terrible they think you are then pretend you either value their input or find them funny and ask them to explain. They will either leave or respond with more insults.

You will not get the troll to say they were wrong or apologize so that should never be your goal. What you can do is create a public record of the troll being corrected for others to judge for themselves. If you maintain a calm, unaffected, tone then the troll will find you boring.

Richard Bennett

Richard Bennett is a writer and a lover of all things video.

Follow @Richard Bennett

Richard Bennett

Mar 27, 2024• Proven solutions

If you have put a lot of work into your YouTube videos then it only makes sense that you have an emotional investment in them. When someone leaves a mean, negative comment on one of your videos it will likely affect you. It may make you angry, hurt your feelings, or just leave you baffled over how someone could come away from your video with out-of-the-blue opinion the hater has posted. ‘Do not feed the trolls’ is a mantra that can be hard to abide by. This article will explain why you should not engage trolls and how to talk to them if you find yourself doing it anyways.

How to Deal with Negative Comments on YouTube

1. Identifying Trolls / When Is A Troll Not a Troll?

The internet is full of trolls and if you continue making YouTube videos – especially videos that get a lot of views – then you are sure to be attacked by a few. Or, alternatively, a troll may attack your other viewers in the comments of your videos. It is extremely easy to be a troll and so there are a lot of them.

Most trolls are easy to spot. They leave comments designed to hurt you or make you angry, often using over-the-top offensive language. Not all trolls are so obvious, though. Some trolls will be nice at first – flatteringly nice, even – and it will take a few comments before they turn on you or your subscribers. They want you to like them so you put more stock in what they are saying later and take longer to start ignoring them. Some trolls will even go back to being nice to reel you back in.

It is important to remember that not everybody who leaves negative comments on YouTube videos is a troll. Step back from your emotional reaction to a comment and make sure there is really nothing constructive in it before you dismiss it. Some people have nasty ways of expressing legitimate opinions, and sometimes even when there is no decipherable meaning behind a rude comment the person is not trying to troll you. Some people just have poor communication skills. For example, if someone leaves a comment on your video that consists of only the word ‘bad’ you cannot know for sure what they meant. It could be that they are agreeing with something you mentioned disliking in the video.

2. Why You Shouldn’t Talk To Trolls

Trolls are bored and looking for attention. When you respond, they win. You may think you are demonstrating to them that they were out of line, or logically proving them wrong, but the troll does not care. Your outraged responses are what trolls want and will only entertain them.

Also, trolls do not care if they are wrong. They almost always seem to think that their opinions are the only ones that count for anything, but quite often their opinions are not even their real opinions. Chances are they do not actually believe anything they are saying to you they just know what to say to make you mad. Remember that you will always be more invested in any interaction you have with a troll than they are. For them it is a game and they cannot lose because they do not really care. If you take the bait it’s fun, and if you do not then they will move on to a target that will. Even if you put hours of effort into chasing off a troll and manage to make them go away they will have enjoyed the whole thing and you will be left exhausted.

3. But If You Do…

While you should avoid talking to trolls, sometimes you cannot. Trolls occasionally start off making kind comments or asking legitimate questions to lure you in. You might be a couple comments into a conversation before a troll reveals their true colors.

There are also times when you respond even though you know you should not because you just cannot let a specific rude comment go unanswered. It is easy to say you should never feed the trolls, but a lot of people cannot help it. If you find yourself engaging a troll there are a few things you can do to try and manage the situation.

First, avoid using any emotional language; they love that. Keep your responses either pleasantly detached or dry and factual. Say what you feel you need to say and ask the troll for more information. If the troll has made a false claim then ask them for evidence as if you are genuinely interested in learning more. It is highly unlikely they will be able to provide any, although they may make something up. If the troll has made a blanket statement about how terrible they think you are then pretend you either value their input or find them funny and ask them to explain. They will either leave or respond with more insults.

You will not get the troll to say they were wrong or apologize so that should never be your goal. What you can do is create a public record of the troll being corrected for others to judge for themselves. If you maintain a calm, unaffected, tone then the troll will find you boring.

Richard Bennett

Richard Bennett is a writer and a lover of all things video.

Follow @Richard Bennett

Navigating the World of YouTube Live Visuals

Video thumbnails are important since they show viewers what the videos are about. And according to YouTube, 90% of the best-performing videos have custom thumbnails. Therefore, adding thumbnails to all your videos is wise. But how to do that with live streams? Is it any different from adding thumbnails to normal videos? You’ll find answers in this article. Here’s a comprehensive guide about YouTube Live thumbnails.

Overview of YouTube Live

Livestreaming is very popular now. The pandemic has accelerated its growth. But what made it so special? Watching live streams is different from watching regular videos. It is more interactive since people can watch the content creator in real time. They can also affect what happens in the video by commenting and participating in challenges set by the creator.

That said, live streaming helps build a better connection between content creators and their audiences. So you may want to incorporate live streaming into your strategies. You can do that on YouTube through YouTube Live. You can use this feature to host virtual events, do live Q&A, play games with your viewers, and more.

Importance of Thumbnail for Live Stream

Thumbnails are important for videos. Alongside the title, they inform the viewers what the video is about. It’s not different with live streams. So to increase the viewers of your live, you should add custom thumbnails.

What happens if you don’t add a custom thumbnail to your live stream? YouTube will select a random frame from the video and display it. The thing is that live streams are usually longer than recorded videos. So YouTube has more options to use as the thumbnail.

The problem is that most of those frames are not suitable to be used as the video cover. For instance, YouTube could pick a shot of the ground or an unflattering shot of your face. So, it’s a must to add a custom thumbnail for your live stream.

How To Add a YouTube Live Thumbnail

Now, you know how important adding custom thumbnails to live streams is. You probably want to know how to do that. We got you covered. Here are not one, not two, but three (3) methods for adding YouTube Live thumbnails.

Method 1. Add Live Thumbnail on YouTube Studio

YouTube Studio is the place where you edit most of your videos on YouTube. It’s where you edit the description, add or remove tags, and such. It’s also where you change thumbnails for your videos. And live videos are no exception. Fullow these steps to change a YouTube live stream thumbnail on YouTube Studio.

• Head to a computer, launch a browser, and go to YouTube.
• Click your channel icon on the top-right and select “YouTube Studio.”

• Click “Create” > “Go Live.”

• Edit the metadata for the live video.

• Click “UPLOAD CUSTOM THUMBNAIL.”

• Select the custom thumbnail that you have prepared. Click “Open.”
• Click “Create Stream.”

Method 2. Add Live Stream Thumbnail on YouTube Classic Mode

Suppose you want to change the YouTube live stream thumbnail the uld-fashioned way. You can change it on YouTube Classic Mode. How? Fullow these simple steps.

• Head to a computer, launch a browser, and go to YouTube.
• Click “Creator Studio Classic” from the left panel.

• Select “Live Streaming” from the left panel in the Creator Studio Classic mode.

• YouTube will bring you to the “Stream Now” section. Put in the video metadata.

• Click “Change thumbnail.”

• Select the thumbnail image you have prepared. Click “Open.”
• Wait for the thumbnail image to refresh.

Method 3. Upload a Thumbnail to YouTube Live With Mobile Phones

Perhaps you are live-streaming a trip somewhere. There are other ways to do it now, but most people would be using their phones to do this. So how do you change a YouTube Live thumbnail on mobile phones? Fullow these instructions:

• Launch the YouTube mobile app.
• Click the “Plus” icon at the bottom middle of the screen.
• Select “Go Live.”
• Enter the metadata. And set the advanced settings according to your preferences.

• Click “Next.”

• YouTube will take a photo of you. Don’t mind this because you’ll be changing it later.

• Click the “Pencil” icon after YouTube has taken a photo.

• Select “Upload thumbnail.”

• Select the thumbnail image you have prepared.
• Crop the image if you like. Click “Save.”

• Click “Go Live.”

How To Create a Livestream Thumbnail

So you now know how to change the live stream thumbnail. There’s one more thing we need to address. Where will you get the custom thumbnails? There are a number of good YouTube thumbnail makers out there. Let’s discuss this.

Livestream Thumbnail Makers

There are many great YouTube thumbnail makers on the market. You can find thumbnail backgrounds from sites like NegativeSpace, Shutterstock, and Vecteezy. Then, edit them to your liking using photo editing apps. Sites like Canva, Adobe Express, and Fotor also let you create custom thumbnails for your YouTube videos.

Wondershare Filmora is also a great thumbnail maker. You’d like it since it is also a powerful video editor. It is double-purpose! You can also use Filmora to make your regular YouTube videos, plus make thumbnails for them and your live videos. Talk about convenience!

Free Download For Win 7 or later(64-bit)

Free Download For macOS 10.14 or later

Steps to Make an Amazing YouTube Livestream Thumbnail

Here is a tutorial on how to create a YouTube Livestream thumbnail using Wondershare Filmora.

• Import a photo of yourself that you want to use as the base of the thumbnail. Drag it into the timeline.

• Click “Effect.”

• Drag the “Human Segmentation” effect to your image on the timeline. Do the same with “Human Border.” Alternatively, click “Touls” > “Video” > “AI Portrait” > “Ok.”

• Select the photo on the timeline. Scale it and move it to where you want it to be.

• Add backgrounds, effects, titles, etc.

• Click the “Camera” icon below the video preview to save the thumbnail. Select a format and a target fulder. Click “Ok.”

• Right-click the screenshot on the Media panel. Select “Reveal in Explorer.” That will open the fulder where the thumbnail image is saved.

Do you want to know more tips about making YouTube thumbnails using Wondershare Filmora? If so, watch this video:

How To Customize YouTube Livestream Thumbnail Online

Wave.video is one of the best online YouTube thumbnail creators out there. Here’s a guide on how to use this toul.

• Open a web browser and visit Wave’s website.
• Hover your mouse on “Templates” at the top toulbar.
• Select “Thumbnail” under Livestreaming.

• Select a template that fits your idea.

• Edit the sample image and text. Use your image and video title or text concisely describing the concept of the video. Edit other aspects of the image as needed.

• Click “Publish” > “Current frame as image.”

• Set up your image. Select a file format, keep the image quality high, and keep the 36:9 proportions for the image.

• Click “Generate.”
• Please wait for it to finish, then click “Download.”

Tips for Making an Amazing YouTube Live Thumbnail

Here are some tips to fullow.

Photos

Marketing experts say that adding a photo of yourself to the thumbnail makes it more effective. Needless to say, you should not choose just any photo. You must ensure it is of high quality. Using good cameras and lighting equipment is recommended.

Expressions

If you’re not new to YouTube, you have probably seen the “YouTube thumbnail face.” YouTuber’s faces on their thumbnails show an expression. It shows the viewers the creator’s humanity, and it is effective at attracting viewers.

Text

Add simple text with clear, buld, easy-to-read font.

Conclusion

Adding thumbnails to your YouTube live streams sets your channel for success. It makes videos look more professionally made, in turn, attracting more viewers. So, we recommend always adding thumbnails to your YouTube Live.

For creating YouTube thumbnails, you can use Wondershare Filmora. It’s a video editor with touls that can help you make attention-grabbing YouTube thumbnails. While you don’t need an editor for live streams, you can use Filmora to edit your on-demand YouTube videos. It’s hitting two birds with one stone!

Free Download For macOS 10.14 or later

Steps to Make an Amazing YouTube Livestream Thumbnail

Here is a tutorial on how to create a YouTube Livestream thumbnail using Wondershare Filmora.

• Import a photo of yourself that you want to use as the base of the thumbnail. Drag it into the timeline.

• Click “Effect.”

• Drag the “Human Segmentation” effect to your image on the timeline. Do the same with “Human Border.” Alternatively, click “Touls” > “Video” > “AI Portrait” > “Ok.”

• Select the photo on the timeline. Scale it and move it to where you want it to be.

• Add backgrounds, effects, titles, etc.

• Click the “Camera” icon below the video preview to save the thumbnail. Select a format and a target fulder. Click “Ok.”

• Right-click the screenshot on the Media panel. Select “Reveal in Explorer.” That will open the fulder where the thumbnail image is saved.

Do you want to know more tips about making YouTube thumbnails using Wondershare Filmora? If so, watch this video:

How To Customize YouTube Livestream Thumbnail Online

Wave.video is one of the best online YouTube thumbnail creators out there. Here’s a guide on how to use this toul.

• Open a web browser and visit Wave’s website.
• Hover your mouse on “Templates” at the top toulbar.
• Select “Thumbnail” under Livestreaming.

• Select a template that fits your idea.

• Edit the sample image and text. Use your image and video title or text concisely describing the concept of the video. Edit other aspects of the image as needed.

• Click “Publish” > “Current frame as image.”

• Set up your image. Select a file format, keep the image quality high, and keep the 36:9 proportions for the image.

• Click “Generate.”
• Please wait for it to finish, then click “Download.”

Tips for Making an Amazing YouTube Live Thumbnail

Here are some tips to fullow.

Photos

Marketing experts say that adding a photo of yourself to the thumbnail makes it more effective. Needless to say, you should not choose just any photo. You must ensure it is of high quality. Using good cameras and lighting equipment is recommended.

Expressions

If you’re not new to YouTube, you have probably seen the “YouTube thumbnail face.” YouTuber’s faces on their thumbnails show an expression. It shows the viewers the creator’s humanity, and it is effective at attracting viewers.

Text

Add simple text with clear, buld, easy-to-read font.

Conclusion

Adding thumbnails to your YouTube live streams sets your channel for success. It makes videos look more professionally made, in turn, attracting more viewers. So, we recommend always adding thumbnails to your YouTube Live.

For creating YouTube thumbnails, you can use Wondershare Filmora. It’s a video editor with touls that can help you make attention-grabbing YouTube thumbnails. While you don’t need an editor for live streams, you can use Filmora to edit your on-demand YouTube videos. It’s hitting two birds with one stone!